Privacy notice for this website
This notice covers our website for Canadian families, and you can also read it in French.
In short
This website does not use cookies, analytics, advertising or tracking, and it does not load anything from other websites. You can read everything without signing up or telling us anything about yourself. Our web host processes basic technical information, which may happen outside Canada. If you email us, we use your message only to reply and to fix any mistake you report.
Who we are
This website is published by Rocks Make Pebbles, run by TCG Community Apps Ltd, a company registered in England and Wales (company number 17268896) with its registered office at 66 Paul Street, London EC2A 4NA, United Kingdom. TCG Community Apps Ltd is responsible for the personal information described in this notice.
This notice is also available in French, and you can write to us in English or French.
What the website collects
Only the technical information our web host needs, described below. The website sets no cookies, has no analytics, advertising or tracking, has no forms or accounts, and does not load fonts, scripts or images from other websites.
Our web host
The website is hosted by Vercel. Like any web host, its servers process technical information such as your IP address, browser type and the pages requested, so that pages can be delivered and the site protected from attacks. This information is kept for a short time, and we don't use it to identify anyone. Vercel is based in the United States, so this information may be processed outside Canada.
If you email us
We use your email address and message only to reply to you and, if you report a mistake, to fix it. If you tell us something about your child's health, we treat it the same way. We don't add you to a mailing list, and we delete messages when we no longer need them. We are a UK company, so your message may be stored and read outside Canada.
Links to other websites
Our guides link to other websites, such as Government of Canada and provincial pages, the Canadian Paediatric Society and autism organizations. When you follow a link, that website's own privacy notice applies.
How we look after personal information
- Who is in charge. The person in charge of protecting personal information is the director of TCG Community Apps Ltd. You can reach them at support@rocksmakepebbles.co.uk, in English or French.
- Collecting as little as possible. The website has no cookies, analytics, forms or accounts. The only personal information involved is the technical information our web host processes and any email you send us.
- How long we keep it. Our web host keeps technical information for a short time. We delete emails when we no longer need them to reply to you or to fix a mistake.
- Complaints. You can complain to us, or to a public privacy regulator, as explained below.
Your rights
Under PIPEDA (the Personal Information Protection and Electronic Documents Act), Canada's federal privacy law for private organizations, you can ask what personal information we hold about you and ask us to correct it. You can also ask us to delete a message you sent us. Email support@rocksmakepebbles.co.uk.
If you are unhappy with how we have handled your information, please tell us at the same address. We will acknowledge your complaint within 30 days, keep you updated and tell you the outcome. You can also complain to the Office of the Privacy Commissioner of Canada. If you live in Quebec, you can also complain to the Commission d'accès à l'information du Québec.